![]() If the camera problem happens recently, and if you have ever created a restore point or there is an automatic system restore existed, try to restore the computer to a point before the problem began to resolve the problem. If the problem persists, please continue to the next troubleshooting. After the camera driver installation is completed, please restart your computer and then try opening the Camera application again.Select on the top of Device Manager ⑩, and select ⑪, then system will automatically install the camera driver.If the option does not display that is meaning the camera is enabled already, please continue to the next step. Click the arrow next to ③, then right-click the ④ and select ⑤.If the problem persists after you have updated BIOS/Windows packages/drivers to the date, please continue the next troubleshooting step.Įnable and reinstall Camera driver in Device Manager How to update drivers via customer support in MyASUS (For desktop products, please refer to ASUS Motherboard EZ Flash 3 Introduction.)įor executing Windows update and drivers update, here you can learn more about: How to use EZ Flash to update the BIOS version How to update the BIOS version in Windows system Here you can learn more about How to update BIOS: Updating software usually helps the system stability and optimization, so we recommend you check and often update to the latest version in your PC. Update and confirm BIOS / Windows packages / drivers with the latest version on your PC Expand the Let apps access your camera filed, here you can turn on/off which apps can using camera ⑤.If the problem persists, please continue the next troubleshooting step.Here you can learn more about ASUS Keyboard hotkeys Introduction. Press F10 key or press the function key + F10 key (It depends on what your hotkey option selected is.), then check whether there is a message of ② on the screen.Note: The hotkeys functions may be different based on different models, please refer to the User Manuals. Please check whether there is a ① on your keyboard of the laptop.Note: Camera errors include Upside down image, No image, Cannot recognize camera, Display abnormal, etc.Ĭheck the status of F10 Camera Hotkey (for ASUS laptops only) Please follow the next steps if it is not. Confirm that the camera is working properly after executing application.Type and search in the Windows search bar ①, then click ②.Use Restore Point to restore the system.Enable and reinstall Camera driver in Device Manager.Update and confirm BIOS / Windows packages / drivers with the latest version on your PC.Check the status of F10 Camera Hotkey (for ASUS laptops only). ![]() ![]() Please go to the corresponding instruction based on the current Windows operating system on your computer: Troubleshooting - How to fix Camera problem ![]()
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